Privacy Policy
Introduction
BRI Properties also referred to as (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including but not limited to our website, phone system, and related rental leasing services.
By using our services, you consent to the practices described in this Privacy Policy.
1.Information We Collect
We collect personal information to provide you with the best possible service, including:
- Personal Identification Information: Name, phone number, email address, and any other information you voluntarily provide to us through our website or when communicating with us via phone (including through the OpenPhone system).
- Call and Communication Data: We use OpenPhone to handle calls related to our leasing business. This may involve recording and storing phone calls and messages for quality control, training, and record-keeping purposes.
- Rental Information: If you are a tenant or prospective tenant, we may collect information such as rental history, employment details, and other data necessary for lease agreements.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To communicate with you regarding rental property availability, leasing terms, and any other relevant information.
- To provide, maintain, and improve our rental leasing services.
- To manage customer inquiries, requests, and service issues.
- To comply with legal and regulatory requirements, including record-keeping obligations.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers, including OpenPhone, for the purposes of communication and technical support. We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
- Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. How We Protect Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. This includes encrypting sensitive data and securing our communication channels. However, no method of transmission over the internet or method of electronic storage is 100% secure, so while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Data Rights
Depending on your location, you may have the following rights related to your personal data:
- Access and Correction: You have the right to access and correct any personal information we have collected.
- Deletion: You may request that we delete your personal data, subject to legal and contractual obligations.
- Opt-Out of Communications: You can opt-out of receiving marketing communications at any time by contacting us or using the unsubscribe link in our emails.
To exercise any of these rights, please contact us at [email protected] or 910-672-6913.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.
7. Use of OpenPhone
We use OpenPhone for our communication system. OpenPhone may collect and store call data, including but not limited to:
- Call logs (e.g., date, time, duration)
- Voice recordings (if applicable, for quality and training purposes)
- Message logs from text-based communication
Please review OpenPhone’s privacy policy to understand their practices regarding your data when communicating with us via this system. OpenPhone’s Privacy Policy can be found here: https://www.openphone.com/fair-use.
8. Third-Party Links
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and revise the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
BRI Properties
1803 Nereid Ave, PMB #130, Bronx, N.Y. 10466
Phone: 910-672-6913.
Email: [email protected]
Acknowledgment
By using our services or engaging with us through our communication system, you acknowledge that you have read and understood this Privacy Policy.