(910)672-6913
(910)672-6913
Once you have submitted your application and completed the background check, the decision process typically takes 1 to 3 business days.
Yes. The initial Application Fee is $9.99 and is paid on our website when you submit your application. The separate Background Check Fee is a flat $29.00. This fee is paid directly to our third-party screening provider only after your application has been preliminarily approved and you receive the link to proceed.
The application fee is paid directly on our website at the end of the application process. The background check fee is paid separately. Once your application receives preliminary approval, we will email you a link to our secure third-party vendor to complete and pay for the background check.
No, both the Application Fee ($9.99) and the Background Check Fee ($29.00) are non-refundable. Both fees cover administrative and hard costs associated with processing your application and running your reports, regardless of the final outcome.
We require two main documents: a valid, state-issued Photo ID (such as a Driver’s License or Non-Driver’s ID) and verifiable proof of income. For income, please be prepared to provide your 2–3 most recent pay stubs or equivalent documentation if you are self-employed or have other income sources.
Please provide 2–3 recent, consecutive pay stubs. If you do not have pay stubs, we accept other official and verifiable documentation, including:
Social Security or retirement statements
Tax documents (e.g., W-2s, 1099s)
Bank statements showing consistent income deposits
All required documents (Photo ID and Proof of Income) must be uploaded directly through the secure applicant portal. You will find the upload area on the application submission page.
Our tenant approval decision is based on a comprehensive review of the following two screening criteria:
Income: Verifying that your income meets our minimum required standard (typically 3X times the monthly rent).
Rental History: Reviewing your past tenancy records for timely payments, lease compliance, and positive references.
We also review your credit history as part of the screening process. While your credit score is not a determining factor for approval, a higher score is generally viewed favorably.
The gross combined monthly income for all applicants on the lease must be at least 3X times the monthly rent for the unit.
Yes, you may place a Holding Deposit only after your application has been fully approved. To secure the property, the full deposit must be received within 24 hours of receiving your approval notification. Failure to pay the deposit within this timeframe may result in the unit being offered to the next applicant.
Yes, all tenants are required to maintain a renter’s insurance policy throughout the lease term. The policy must include a minimum of $100,000 in liability coverage and must be in place prior to your move-in date.
Prior to receiving keys and moving into your unit, you must provide the following:
Security Deposit: Typically, an amount equal to or greater than the first month’s rent.
Proof of Renter’s Insurance: Documentation confirming an active policy with a minimum of $100,000 in liability coverage.
No, utilities are not included in the rent. Tenants are responsible for setting up and paying for all required utility services (e.g., electricity, gas, water, internet) in their name prior to move-in.
All units are equipped with central air conditioning and heat, a refrigerator, and a stove/range.
Dishwasher/microwave are unit-specific. Washer and Dryer are available in select units for an extra monthly fee. Please confirm the exact appliances and fees for the specific unit you are applying for.
Our properties maintain a strict no-pets policy. Pets are not permitted for tenants or guests.
Yes, we are proud to participate in rent reporting. We partner with FrontLobby to ensure your on-time rent payments count toward building your credit history. This service is designed to reward responsible tenancy by reporting both positive and negative payment history directly to the credit bureaus. This allows you to improve your credit score and financial standing simply by paying your rent on time.
